Support Center

Have a question or issue? Contact us and we will respond within 48 hours.

Q: Does the app work without internet?

Yes! The app is fully offline-first. All your farm data is stored locally on your device using SQLite. You only need internet if you want to sync data to the cloud or sign in with Google.

Q: How do I enable cloud sync?

Go to Settings tab > Data Sync section > Toggle "Auto Sync" ON, or tap "Sync Now" for a one-time sync. You must be signed in to use this feature.

Q: I forgot my password. How do I reset it?

On the Login screen, tap "Forgot Password?" and enter your registered email address. You will receive a password reset link from Firebase Authentication.

Q: The app crashes on startup. What should I do?

• Force-close the app and reopen it
• Clear the app cache: Settings > Apps > Farm Management > Clear Cache
• Uninstall and reinstall the app (your cloud data will be restored after login)

Q: How do I add labour workers?

Go to the Labour tab and tap the green + button at the bottom right. Enter the worker's name, select their category (Male/Female/Group), and set their wage rate. Tap Save.

Q: How do I record a payment?

Go to the Payments tab, find the worker with a pending balance, and tap "Record Payment". Enter the amount, select the payment method (Cash/UPI/Online), add optional notes, and tap Save.

Q: My sync is not working. What should I check?

• Ensure you have a stable internet connection
• Check that you are signed in to your account
• Try signing out and signing back in
• If the issue persists, contact support

Q: How do I delete my account and data?

Email us at surajmind2006@gmail.com with the subject "Delete My Account". We will delete all your cloud data within 30 days. Local data can be cleared by uninstalling the app.

Current Version: 1.0.0

Package: com.shejal.farmapp

Platform: Android